When having a quality issue....

.... take action and lead the recovery.

From the perspective of a manufacturing business, Dave Barr will provide you with the knowledge, experience and way forward to recover a supplier quality issue.

Dave presents a process that will help you to prepare and communicate effectively with your OEM manufacturers, sub-contractors and suppliers that he finds ensures mutual understanding, delivers quality conversations, accelerates corrective action, produces accountability, timely actions, and positive results.

Dave has over 25 years purchasing, procurement and supply chain experience and has worked in global manufacturing, service and retail environments.

The learning targets of the course are:

  • Understand the necessary preparation you need to take before communicating.
  • The benefits of structured, methodical and consistent high value information.
  • How to help suppliers investigate and resolve problems quickly and effectively.
  • The importance of collaboration and stakeholder involvement.
  • How to minimise the likelihood of repeated failures.
  • How to make your suppliers more accountable.

Contact, and learn more about Dave Barr, at: 


Curriculum

    1. Introducing Dave Barr and the course

    2. Learning Targets

    1. Download course material

    2. Course Schedule

    3. Before communication

    4. High value information

    1. Formalizing data

    2. Stakeholder involvement.

    3. Receiving quality feedback from supplier

    1. Minimise the likelihood of repeated failures

    2. Metrics reporting and alignment

    3. Follow up

    1. Dave's Quiz: Answer these 2 questions to verify your knowledge.

    1. Summary of the course - what we have learned.

    2. Inject → Reflect → Apply → Next Step

About this course

  • Free
  • 15 lessons
  • Advanced level - Tactical buyer role
  • 35 min
  • Quiz and Certificate

Instructor Dave Barr

Real Life Buyer Dave Barr

ave has over 20 years of purchasing experience spanning quality engineering, global sourcing, and procurement leadership. He began as a technical apprentice and moved into quality engineering for industrial diesel engines, contributing to system improvements and BS5750 accreditation. A coastal move shifted his path from Quality Manager to Purchasing Manager and later Commodity Manager in global manufacturing. He then expanded into procurement management with an international war-gaming manufacturer, gaining broad supply-chain expertise. Dave later joined a major UK infrastructure business, adding facilities management and complex procurement categories to his portfolio. Now back on the coast, he continues to apply his extensive practical experience with the same drive that has shaped his entire career.

Ensuring Effective Supplier Meetings

Next recommended step

Planning a supplier visit? Understand the necessary homework you should undertake prior to leaving the office. Learn the benefits of a structured and repeatable process when visiting suppliers.

About Learn How to Source

Learn How to Source is an online platform based in Sweden, offering a range of procurement courses accessible globally. It serves as a community where procurement experts share their knowledge through online courses, designed for various experience levels from introductory to expert. Courses are concise, about 30 minutes each, and cover different aspects of procurement, tailored for different buyer roles. The courses focus on practical knowledge, presented by seasoned professionals, and include quizzes and certificates. They can be accessed from any device, emphasizing microlearning for flexibility and efficiency.