When having a quality issue....

.... take action and lead the recovery.

From the perspective of a manufacturing business, Dave Barr will provide you with the knowledge, experience and way forward to recover a supplier quality issue.

Dave presents a process that will help you to prepare and communicate effectively with your OEM manufacturers, sub-contractors and suppliers that he finds ensures mutual understanding, delivers quality conversations, accelerates corrective action, produces accountability, timely actions, and positive results.

Dave has over 25 years purchasing, procurement and supply chain experience and has worked in global manufacturing, service and retail environments.

The learning targets of the course are:

  • Understand the necessary preparation you need to take before communicating.
  • The benefits of structured, methodical and consistent high value information.
  • How to help suppliers investigate and resolve problems quickly and effectively.
  • The importance of collaboration and stakeholder involvement.
  • How to minimise the likelihood of repeated failures.
  • How to make your suppliers more accountable.


Course curriculum (35 min)

    1. Download course material

    2. Course Schedule

    3. Before communication

    4. High value information

    1. Formalizing data

    2. Stakeholder involvement.

    3. Receiving quality feedback from supplier

    1. Minimise the likelihood of repeated failures

    2. Metrics reporting and alignment

    3. Follow up

    1. Dave's Quiz: Answer these 2 questions to verify your knowledge.

    1. Summary of the course - what we have learned.

About this course

  • €40,00
  • 14 lessons
  • Advanced level course
  • Tactical buyer role

Instructor Dave Barr

Real Life Buyer Dave Barr

Hello! I'm Dave Barr, also known as The Real Life Buyer. With over two decades of experience in purchasing, my career journey has been diverse and fulfilling. It all started when I was 16, commuting 20 miles to my technical apprenticeship on a 50cc bike, rain or shine. By 20, I was delving into Quality Engineering for industrial diesel engines, a field I deeply enjoyed. My commitment to quality led me to system and process improvements, and I played a key role in achieving BS5750 accreditation for my company. My passion for windsurfing took me to a seaside role as a Quality Manager, where I also began to dabble in purchasing. This interest blossomed into a career pivot, and I soon found myself as a Purchasing Manager. My dedication and hard work paid off, earning me a role as Commodity Manager, dealing with global manufacturing. A stint in procurement management with a major war gaming manufacturer followed, expanding my horizons in global supply chains and manufacturing. After a fulfilling five years there, I moved to a large business focusing on UK infrastructure, where I delved into a wider range of procurement activities, including facilities management. Family ties and the birth of my son eventually drew me back to the coast, where I rejoined a previous employer, bringing with me a wealth of experience. Ten more years have flown by, and my enthusiasm for procurement and facilities management continues unabated.

Next step

  • €40,00

    Ensuring Effective Supplier Meetings

    Planning a supplier visit? Understand the necessary homework you should undertake prior to leaving the office. Learn the benefits of a structured and repeatable process when visiting suppliers.
    To course

About Learn How to Source

Learn How to Source is an online platform based in Sweden, offering a range of procurement courses accessible globally. It serves as a community where procurement experts share their knowledge through online courses, designed for various experience levels from introductory to expert. Courses are concise, about 30 minutes each, and cover different aspects of procurement, tailored for different buyer roles. The courses focus on practical knowledge, presented by seasoned professionals, and include quizzes and certificates. They can be accessed from any device, emphasizing microlearning for flexibility and efficiency.